Common Issues When Creating a Binance Account (And How to Fix Them)
Creating a Binance account is usually simple, but beginners often face a few challenges. Below is a list of common problems and their solutions to help you get started smoothly.
1. Email Verification Code Not Received
Issue:
You don’t receive the 6-digit verification code in your email inbox.
Solution:
Check Spam, Junk, or Promotions folders
Make sure your email address is correct
Add Binance to your safe sender list
Click “Resend Code”
2. SMS Verification Code Not Received
Issue:
The code sent via SMS doesn’t arrive or is delayed.
Solution:
Check your network signal
Make sure your phone number is entered correctly
Use Google Authenticator instead
Tap “Resend Code”
3. Identity (ID) Verification Failed
Issue:
Your ID document is rejected due to unclear images or mismatched information.
Solution:
Use a high-quality camera to take a clear photo
Make sure all text on the ID is readable
Submit only approved documents (Passport, National ID, Driver’s License)
4. Face Verification Failed
Issue:
Face scan doesn't work or the system can't recognize you.
Solution:
Use proper lighting and avoid shadows
Remove hats, glasses, or masks
Keep your face centered and steady
Try again calmly
5. Country Selection Mistake
Issue:
You accidentally selected the wrong country or your country isn’t listed.
Solution:
Re-register with the correct country
Contact Binance Support to request a change
6. Login / Security Code Issues
Issue:
You’re unable to log in or the 2FA code from Google Authenticator doesn’t work.
Solution:
Set your phone time to automatic/sync with network time
Re-sync the Google Authenticator app
Use your backup codes if available
7. P2P Trading Not Enabled
Issue:
You can’t access P2P trading — it shows "You are not eligible".
Solution:
Complete full KYC Verification
Add at least one payment method
Make sure the Binance app is updated
8. Account Temporarily Locked / Suspended
Issue:
You get a message saying your account is suspended due to suspicious activity.
Solution:
Contact Binance Support immediately
Submit ID documents or follow the appeal process
Check your email for instructions from Binance
9. App Crashing or Running Slow
Issue:
The Binance app crashes, freezes, or becomes unresponsive.
Solution:
Update the Binance app to the latest version
Clear app cache: Settings → Apps → Binance → Clear Cache
Reinstall the app if needed
Restart your phone
10. "Email or Phone Already Registered" Error
Issue:
You get an error saying the email or phone is already in use.
Solution:
You may have created an account earlier – try logging in
Use the "Forgot Password" option to reset your login
Contact Binance Support if you can't recover the account
11. ID / Photo Upload Not Working
Issue:
Your ID photos or selfie aren’t uploading on the app.
Solution:
Make sure you’ve granted storage permissions to the app
Use a stable internet connection
Try uploading via the Binance website instead of the app
12. "Device Not Trusted" Warning
Issue:
Binance shows a security warning when logging in from a new phone or browser.
Solution:
Complete the email or 2FA verification to approve the new device
Don’t use VPNs or public Wi-Fi
Add the device to your trusted list if prompted
13. Lost Access to Google Authenticator
Issue:
You changed your phone or deleted the Google Authenticator app.
Solution:
Go to Binance Login → Click "Can’t access Google Authenticator?"
Follow the recovery process to verify your identity
Always save your 2FA backup codes in a safe place
14. “Region Not Supported” Error
Issue:
Some Binance features (like derivatives trading) are restricted in your country.
Solution:
Use Binance Lite Mode for basic features like spot trading, P2P
Don’t use a VPN — it violates Binance’s policies and can get your account suspended
Consider alternate features like Binance Earn, Convert, or P2P
15. Account Verification Stuck for Days
Issue:
Your KYC (identity verification) is pending for several days.
Solution:
This can happen due to high traffic or unclear documents
Contact Binance Support via chat or support ticket
Make sure all uploaded documents are high quality, not expired
16. Withdrawal Suspended or Delayed
Issue:
You can't withdraw your funds due to a temporary hold or risk control.
Solution:
New users often face a 24-48 hour lock after major account changes
Enable all security features (2FA, email, anti-phishing code)
Go to Binance Support if it's over 48 hours
17. P2P Payment Method Rejected
Issue:
You're trying to buy via P2P, but can’t add or use your local payment method.
Solution:
Make sure the name on your payment method matches your Binance account
Only use bank accounts, e-wallets in your name
Add payment method under P2P → Profile → Payment → Add Method
18. "Suspicious Login Attempt Detected"
Issue:
Binance flags your login attempt as suspicious, even if it's really you.
Solution:
Avoid logging in via VPN, unknown browsers, or public Wi-Fi
Always use one secure device and enable device verification
If your account is locked, verify through email or contact support
19. Incomplete Transaction History / Balance Not Updated
Issue:
After a trade or deposit, your balance or history doesn’t show correctly.
Solution:
Refresh the app or logout/login again
Wait a few minutes — Binance sometimes takes time to sync
Check under "Wallet → Transaction History" to verify status
20. Binance Account Disabled
Issue:
Your account is completely disabled or banned.
Solution:
This usually happens due to policy violations, using fake IDs, or VPN abuse
Submit a full appeal to Binance with legal documents
Avoid any form of account manipulation — always follow Binance Terms
21. Deposit Not Showing in Wallet
Issue:
You made a crypto deposit but it's not showing in your Binance wallet.
Solution:
Check the blockchain transaction status (e.g., using Etherscan or BscScan)
Make sure you used the correct network and wallet address
Some deposits need a minimum number of confirmations
Use: Wallet → Overview → "Deposit History"
22. Sent Crypto to Wrong Network
Issue:
You sent funds (e.g., USDT) using a wrong network (e.g., BSC instead of ERC20)
Solution:
Binance can’t recover assets sent to the wrong blockchain from external wallets
If it was sent from Binance to Binance, contact support
Always double-check network (BEP20 ≠ ERC20 ≠ TRC20)
23. Binance App Not Loading Properly (Black Screen or Errors)
Issue:
App opens to a black screen or errors show.
Solution:
Make sure your device has free storage & RAM
Clear app cache/data
Use updated OS (Android/iOS)
Try Binance Lite Mode
24. Two-Factor Authentication (2FA) Reset Taking Too Long
Issue:
You requested 2FA reset, but it's taking several days.
Solution:
Binance takes time to manually verify identity
Use valid ID photos, make sure your video (if asked) is clear
Avoid multiple reset requests – that can delay things
25. Trading Orders Not Executing
Issue:
Your buy/sell orders are not being filled.
Solution:
You may be using a limit order with a price that isn't matching market value
Use a market order if you want instant execution
Check trading pair liquidity and chart before placing the order
26. Binance Features Missing (e.g., Convert, Earn, Futures)
Issue:
You can’t see some features like “Futures,” “Earn,” or “Convert”
Solution:
Not all features are available in all regions
Complete Intermediate Verification
App → Profile → Settings → "Enable Binance Pro Mode"
27. Anti-Phishing Code Not Set
Issue:
You could fall for phishing emails if you haven't set your security code.
Solution:
Set an Anti-Phishing Code (a secret code shown on all official Binance emails)
Go to: Security → Anti-Phishing Code → Enable
28. Can't Receive Crypto from External Wallet
Issue:
You try to receive funds, but the sender says it fails or gets refunded.
Solution:
Check if the network is congested or has high gas fees
Make sure wallet address and network match exactly
Binance wallet maintenance may cause temporary receiving delays
29. Binance Account Frozen Due to Regulations
Issue:
Binance freezes your account due to KYC, regional, or legal reasons.
Solution:
Binance must comply with global regulations (FATF, etc.)
Complete any extra ID or proof-of-funds requests
If you're flagged, contact Binance Legal or Compliance Team
30. Network Fees Higher Than Expected
Issue:
You try to withdraw crypto, but the fee is unexpectedly high.
Solution:
Withdraw using low-fee networks like BEP20 (BSC) or TRC20
Check current network congestion
Fees are dynamic — wait for low traffic times
31. Error: “API Key Invalid”
Issue:
You created an API key to connect with trading bots or external tools, but it's not working.
Solution:
Make sure your API key is enabled and whitelisted
Regenerate API if expired or compromised
Only use trusted services
32. Can't Change Email Address
Issue:
You want to change your Binance email but don’t see the option.
Solution:
Binance doesn't allow direct email change via settings
Contact Binance Support and submit a request with identity proof
33. Order Cancelled Automatically
Issue:
You place a trade order but it gets canceled instantly.
Solution:
Possibly due to insufficient balance or market volatility
Review order type (Limit, Stop, Market)
Check order expiry time
34. Can’t Stake Crypto in Binance Earn
Issue:
You try to stake coins (e.g., BNB, ETH), but the button is disabled.
Solution:
That product may be sold out or in cooldown
Try later or choose Flexible Savings instead
Check region availability
35. Binance Lite / Pro Not Switching Properly
Issue:
You can’t toggle between Binance Lite and Pro interfaces.
Solution:
Go to App → Profile Icon → Settings → Tap “Binance Lite” toggle
If still stuck, clear app cache or reinstall the app
36. Coin or Token Not Supported
Issue:
You try to deposit a coin not listed on Binance.
Solution:
Binance only accepts listed tokens — sending unsupported coins will result in permanent loss
Use “Deposit” → Search token first
If unlisted, use Bridge services or DEX (Decentralized Exchange)
37. Trouble With Binance Referral Program
Issue:
Referral link doesn’t track or show rewards properly.
Solution:
Make sure users sign up without clearing cookies
Use Binance App → Profile → “Referral” to check your stats
Contact support for referral tracking issues
38. Binance Maintenance Mode
Issue:
You get “Temporarily Disabled” error for deposits/trades.
Solution:
Binance may be undergoing scheduled maintenance
Check Binance Status Page
Wait until services resume — don’t attempt repeated transactions
39. Language or Currency Showing Wrong
Issue:
Your app/website shows the wrong language or currency format.
Solution:
Go to Settings → Language/Currency and select your preferences
Clear app cache if changes don’t reflect
40. Your Account Flagged for “Abuse”
Issue:
You violated a Binance rule unknowingly (e.g., using multiple accounts, abuse of promotions).
Solution:
Binance can restrict or permanently ban accounts for abuse
Always follow one-person-one-account rule
Appeal with full transparency if wrongly flagged
41. “Account Abnormal Activity Detected” Alert
Issue:
Binance flags your account for unusual transactions or login patterns.
Solution:
Happens if using multiple devices, VPNs, or irregular IPs
Secure your account immediately
Complete extra verification & explain activity to support
42. Withdrawal to Smart Contract Wallet Fails
Issue:
You withdraw to a smart contract-based wallet (e.g., MetaMask) and funds don’t arrive or get stuck.
Solution:
Ensure the wallet supports manual token import
Use blockchain explorer to confirm tx status
Import token manually if balance doesn’t show
43. Trouble With Sub-Accounts or Institutional Features
Issue:
You’re trying to use sub-accounts or advanced portfolio management.
Solution:
These are for institutional or VIP users only
Apply through Binance VIP Portal
Use Binance Pro with full KYC verified
44. Binance Locked Due to Tax or Legal Hold
Issue:
Your account is frozen due to government or regulatory body intervention.
Solution:
Binance complies with tax/legal authorities
You’ll receive official communication
Seek legal advice if unjustified
45. Trouble With Launchpad or Airdrop Claims
Issue:
You can’t claim tokens from Binance Launchpad or Airdrop.
Solution:
Complete KYC fully
Be eligible during snapshot period
Some tokens arrive after listing, not instantly
46. OTC Trading Not Working
Issue:
You want to trade large volume via OTC (Over-The-Counter), but orders fail or get delayed.
Solution:
Must meet minimum volume (e.g., $10,000 or $50,000)
Contact Binance OTC Desk directly
Email: otc@binance.com
47. Trouble Using Binance Gift Cards
Issue:
You send or redeem a Binance gift card, but nothing happens.
Solution:
Make sure receiver’s email/phone matches
Unclaimed cards can be reclaimed by the sender
Track under “Finance → Gift Card”
48. Binance WebSocket / API Latency for Traders
Issue:
Your trading bot or system receives delayed data.
Solution:
Use Binance’s low-latency servers
Choose correct regional endpoint (Asia/EU/US)
Monitor latency using API status tool
49. Binance Pay Not Working in Your Region
Issue:
You try to use Binance Pay but can’t access the feature.
Solution:
Some regions don’t support Binance Pay due to regulation
Make sure you’ve completed Advanced Verification
If supported, find it under “Wallet → Pay”
50. Binance Account Locked After Inheritance Request
Issue:
You request access to a deceased person's Binance account.
Solution:
Binance has a Next-of-Kin procedure
Requires death certificate, ID, legal documents
Contact Binance Legal with all documents: Support Page
51. Binance Account Compromised Despite 2FA
Issue:
Even with 2FA, your account gets compromised.
Solution:
Check if your phone/email was breached via HaveIBeenPwned.com
Enable withdrawal whitelist
Use a hardware key (like YubiKey) for login
52. Binance Account Deleted or Self-Closed
Issue:
You accidentally closed your account or deleted it.
Solution:
Account closure is often permanent
Try to contact support within 7 days
If closed due to inactivity, submit KYC again and re-register
53. Stuck in Identity Verification Loop
Issue:
Your KYC is stuck at "Under Review" or keeps failing.
Solution:
Use high-resolution camera in a well-lit place
Avoid filters or shadows on your face or ID
Submit all required documents at once (ID front/back, proof of address)
54. Binance P2P Order Got Scammed or Not Completed
Issue:
You paid the seller but they don’t release the crypto.
Solution:
Tap “Appeal” inside P2P window
Upload payment proof ASAP
Binance will manually review and settle disputes
55. Can’t Withdraw Due to “Risk Control”
Issue:
Withdrawals temporarily locked due to Binance’s risk system.
Solution:
Usually triggered by large or rapid fund movement
Wait 24–48 hours or contact support
Complete any pending verification prompts
56. Binance App or Site Blocked in Your Country
Issue:
Binance is not accessible from your region.
Solution:
Use Binance-approved partners in your region
You may need to use alternative services like Binance Africa, Binance Turkey, etc.
Avoid unauthorized VPNs (can lead to bans)
57. Trading View Not Loading / Charts Broken
Issue:
Charts or order books not displaying correctly.
Solution:
Clear cache / cookies or reinstall app
Switch to “Lite” or try browser view
Use TradingView.com for separate chart access
58. Margin Account Liquidated Suddenly
Issue:
Your margin account balance drops suddenly, and assets are sold.
Solution:
Happens when margin ratio crosses liquidation level
Use stop-losses and maintain margin ratio >1.2
Read Margin Trading Risk Disclosure in advance
59. Binance Security Risk Alert Email (False Alarm?)
Issue:
You get a scary email about suspicious activity.
Solution:
Always verify email address is from @binance.com
Set Anti-Phishing Code to validate future emails
If unsure, don’t click links – go directly to the Binance app/website
60. Receiving Token That’s Not Yet Listed (Dust)
Issue:
You suddenly find small amounts of weird tokens in your wallet.
Solution:
These are often “dust tokens” from scam projects
Don’t interact with them or try to sell
Go to “Hide Small Balances” or ignore
61. Binance Stops Supporting a Coin You Hold
Issue:
Binance delists or ends support for a coin you already hold.
Solution:
You’ll receive prior notice
Withdraw to personal wallet before the deadline
Delisted coins may still be tradable on DEXs like TrustWallet/DexTools
62. Binance App Not Sending Notifications
Issue:
Price alerts or security notifications not received.
Solution:
Enable notifications in Binance app → Settings
Check phone settings (Android/iOS)
Update or reinstall the app
63. Trouble Adding Binance Card to Google Pay / Apple Pay
Issue:
Your Binance Visa card isn't linking.
Solution:
Only supported regions can use Binance card
Contact Binance Card support
Make sure your device/OS supports virtual cards
64. Cross-Chain Deposits Mistakenly Sent to Wrong Network
Issue:
You send funds to the wrong blockchain (e.g., ERC20 to BEP20).
Solution:
If supported by Binance, you may recover it (contact support)
Else, use bridging services or self-recovery if wallet allows it
65. Binance Bot Trading Unexpectedly Fails
Issue:
You use a trading bot (e.g., 3Commas, Pionex), but orders fail.
Solution:
Check if API keys are still valid
Confirm permissions (read-only vs trade-enabled)
Check Binance rate limits or maintenance
66. Binance Earn Product Auto-Renewal Unexpectedly Happened
Issue:
You didn’t intend to renew locked staking or savings.
Solution:
Disable “Auto-Subscribe” for each product
Review “Earn → Auto-Invest” settings
Withdraw early if allowed (some have penalties)
67. Account Temporarily Banned for “Unusual Activity”
Issue:
Login attempt or withdrawal causes temporary ban.
Solution:
Triggered by anti-fraud systems (e.g., sudden IP change, too many failed logins)
Wait for 24 hours or contact support
Enable email alerts and security questions
68. Binance Doesn’t Support Your Fiat Currency
Issue:
You can’t deposit or withdraw in your local currency (e.g., LKR, NPR).
Solution:
Use P2P marketplace to convert to USDT
Connect a 3rd party fiat partner (e.g., Simplex, Banxa)
Use another exchange as bridge (e.g., KuCoin, OKX)
69. Binance Airdrop Not Received
Issue:
You were eligible but didn’t receive an airdrop.
Solution:
Check Airdrop terms (some deliver after months)
Contact support with wallet snapshot
Some tokens are claim-based – check Reward Center
70. Binance API Rate Limit Exceeded
Issue:
Your script or bot gets blocked for hitting rate limit.
Solution:
Slow down request frequency (e.g., 1 req/second)
Use WebSockets for live data instead of polling
Respect Binance API rules listed at Binance API Docs
71. Binance Futures Contract Expiry Confusion
Issue:
You trade on Futures, but contract closes unexpectedly or auto-settles.
Solution:
Use Perpetual Contracts for no expiry
Check expiry date/time on Delivery Futures
Read Futures documentation before entering trade
72. Binance Wallet Shows “Zero” But Tokens Are There
Issue:
Your wallet appears empty, but blockchain shows balance.
Solution:
Token may not be auto-listed in wallet view
Manually add custom token
Check on BscScan or Etherscan to confirm
73. Binance Login Stuck at “Verifying Browser”
Issue:
You get stuck at login page showing browser verification.
Solution:
Use updated Chrome/Firefox
Disable privacy extensions or VPN
Clear cookies and try again
74. Binance Suspends Staking Due to Node Issues
Issue:
You can’t stake or unstake due to validator/node maintenance.
Solution:
Wait for staking pool or node to come back online
Binance usually resumes service automatically
Check status at Binance Announcements
75. Token Not Visible in Portfolio But Exists on Chain
Issue:
You’ve received tokens but they’re invisible in wallet.
Solution:
Use custom token import in Trust Wallet or MetaMask
Binance may not list the token yet – doesn’t mean it’s fake
Track via block explorer
76. Binance NFTs Not Showing After Purchase
Issue:
You bought an NFT, but it’s not visible in your profile.
Solution:
Go to “Wallet → NFT → History”
Sometimes NFTs take hours to arrive
If from Launchpad or mystery box, check if reveal is pending
77. Binance Auto-Debits Loan or Margin Balance
Issue:
You notice Binance taking funds to repay margin or loan.
Solution:
Happens if loan/margin balance becomes overdue
Set repay alerts
Consider converting to Spot if you don’t want loans
78. Binance Bridges Tokens to Wrong Chain Automatically
Issue:
Using Binance Bridge or Swap converts your token to unexpected network (e.g., ETH to BSC).
Solution:
Always confirm destination chain before confirming
Use manual bridging with trusted DeFi apps
Don’t use unknown auto-swaps
79. Binance Account Flagged for Arbitrage
Issue:
You perform quick cross-exchange trades and get flagged.
Solution:
Binance’s systems may auto-detect high-frequency trading
Use institutional API key or split volume over time
Contact Binance VIP desk for permission
80. Binance DeFi Wallet Doesn’t Sync With Exchange
Issue:
You use Binance DeFi Wallet (Trust Wallet/Binance Web3), but it doesn’t show Binance holdings.
Solution:
Binance CEX and Binance DeFi Wallet are separate
Transfer manually using wallet address
Use WalletConnect to link both apps securely
81. Binance Launchpool Rewards Missing
Issue:
You staked tokens into a Launchpool project, but didn’t receive rewards.
Solution:
Rewards sometimes distributed after full cycle ends
Check “Wallet → Earn → History”
Binance may update timelines in announcements
82. Binance App Crashing on Specific Devices
Issue:
App crashes on Android 11/12 or older iOS versions.
Solution:
Clear app cache
Reinstall updated app from official Binance site
Avoid beta OS versions or rooted devices
83. Binance Pay Transaction Failed or Delayed
Issue:
Binance Pay doesn’t go through or recipient doesn’t receive funds.
Solution:
Wait 1–2 minutes; most payments are off-chain & instant
If delayed, check if receiver has completed identity verification
Contact Binance Pay support if >10 mins delay
84. Binance Copy Trading Suspended or Blocked
Issue:
Your Copy Trading access is removed or restricted.
Solution:
Binance may suspend for high-risk following or TOS violation
Review and accept updated trading terms
Switch to manual trading or spot grid bot
85. Binance Account Flagged for “Wash Trading”
Issue:
You did internal transfers that were mistaken as manipulative trading.
Solution:
Avoid rapidly buying/selling same asset between your own accounts
Use clear wallet naming
Explain activity to Binance support if flagged
86. Binance Liquidity Pool Loss (Impermanent Loss)
Issue:
You added liquidity to a pool and lost value over time.
Solution:
Understand impermanent loss (price difference vs HODLing)
Use stablecoin pools (e.g., USDT-BUSD) to reduce risk
Consider flexible staking instead
87. Binance Support Takes Too Long
Issue:
Tickets remain unanswered for days/weeks.
Solution:
Use Binance Live Chat for faster resolution
Tag @BinanceHelpDesk on Twitter/X with ticket ID
VIP users can contact account manager directly
88. Binance Conversion Tool Shows “Insufficient Liquidity”
Issue:
Binance’s Convert tool says there’s no liquidity for your trade.
Solution:
Try converting smaller amounts
Use Spot trading instead
Some tokens only support conversions during specific time windows
89. Binance Smart Chain (BSC) Gas Fee Errors
Issue:
Transaction fails due to gas fee or gets stuck.
Solution:
Increase gas limit manually (20–30 Gwei for BEP-20)
Use BSCScan to check network congestion
Try again during low network activity hours
90. Binance Withdrawals Blocked Due to Sanctions or Compliance
Issue:
Your country or account flagged under AML/KYC restrictions.
Solution:
Submit enhanced KYC
Provide source of funds if requested
Withdraw through P2P if exchange withdrawals are restricted
91. Binance Stops Supporting Your Country
Issue:
Binance exits your region (e.g., regulatory ban or policy change).
Solution:
Withdraw all assets within deadline
Switch to decentralized exchanges (DEXs) like PancakeSwap or UniSwap
Use non-custodial wallets (Trust Wallet, MetaMask)
92. Binance Sub-Account Trading Error
Issue:
A sub-account under your main account cannot place trades.
Solution:
Check if sub-account has sufficient API permissions
Enable trading for the sub-account in account dashboard
Review transfer limits between accounts
93. Binance Cloud Service Maintenance Affects Withdrawals
Issue:
Cloud maintenance delays your deposits or withdrawals.
Solution:
Wait for status update
Binance generally processes all pending transactions afterward
Avoid high-volume periods (like weekends or news events)
94. Binance Portfolio Graph Not Updating
Issue:
Portfolio value graph shows outdated or frozen data.
Solution:
Refresh manually
Use “Convert to USD” or “Convert to BNB” to recalculate
Use a 3rd-party tracker like CoinStats or CoinMarketCap portfolio
95. Binance Account Frozen Due to Suspicious NFT Trades
Issue:
NFT flipping activity gets flagged as suspicious.
Solution:
Explain your transaction history
Submit proof of purchase and identity
Avoid frequent NFT flips with extreme price gaps
96. Binance OTC Desk Trade Stuck or Delayed
Issue:
Large OTC deal doesn’t process instantly.
Solution:
Contact OTC desk rep via institutional support
Ensure KYC level is sufficient for large-volume trades
OTC trades are manually handled – may take hours
97. Binance API Disconnects from Trading Bots
Issue:
Bot using Binance API stops working due to connection errors.
Solution:
Rotate API keys every 30–90 days
Ensure IP Whitelisting is updated
Check if Binance made API changes (API changelog)
98. Binance Unable to Connect to Bank for Fiat Withdrawal
Issue:
Your local bank is blocked or unsupported.
Solution:
Switch to Binance P2P
Withdraw via 3rd-party like Advcash / Payeer / Skrill
Convert to crypto and transfer to alternate platform
99. Binance Order Executed at Unexpected Price (Slippage)
Issue:
Market or stop-limit order fills at worse-than-expected price.
Solution:
Use limit orders to control price
Avoid thinly traded tokens
Split large orders into smaller parts
100. Binance Login Disabled Due to “Account Risk Score”
Issue:
Login disabled automatically based on internal risk detection.
Solution:
Submit KYC again
Contact support with identity proof
Avoid suspicious IPs, devices, or bot activity
101. Binance Delists Token You’re Holding
Issue:
Token gets delisted and price drops drastically.
Solution:
Withdraw it before delisting date
Sell on DEX if stuck
Stay updated on delisting notices
102. Binance Account Suspended Due to VPN Usage
Issue:
Using VPN from restricted region triggers suspension.
Solution:
Avoid VPN unless necessary
Verify your country is supported
Contact support to explain situation
103. Binance Earn Product Auto-Renews Without Consent
Issue:
Flexible Earn auto-renews and locks funds.
Solution:
Disable Auto-Subscribe option
Move funds to Spot Wallet before renewal cycle ends
104. Binance Smart Chain Token Scam
Issue:
You added a BSC token that’s a scam and can’t sell it.
Solution:
Use tools like TokenSniffer or GoPlus to check token health
Report scam to Binance and BSC community
Never approve unknown tokens in wallet
105. Binance Referral Rewards Not Credited
Issue:
You referred friends but didn’t receive commission.
Solution:
Ensure referral ID was used
Friends must complete KYC and trade
Check rewards under “Referral Dashboard”
106. Binance Identity Verification Pending for Days
Issue:
KYC process stuck at review for a long time.
Solution:
Submit clear, non-edited documents
Ensure face matches ID
Use the mobile app for faster AI verification
107. Binance WalletConnect Not Working with dApps
Issue:
Can’t connect Binance Wallet to PancakeSwap or DeFi dApps.
Solution:
Use Trust Wallet or MetaMask
Check WalletConnect compatibility
Use QR code option if browser connection fails
108. Binance Reports Inaccurate Tax Summary
Issue:
Transaction history doesn’t match your records.
Solution:
Export full transaction CSV
Use tools like Koinly, CoinTracker, or Accointing
Manually adjust mislabeled transactions
109. Binance P2P Payment Marked Complete But No Money
Issue:
Seller marked payment as complete; buyer didn’t pay.
Solution:
Use “Appeal” function immediately
Never release funds without confirming bank receipt
Binance will resolve within 1–3 business days
110. Binance Withdrawal Fee Too High for Small Amounts
Issue:
Trying to withdraw small amounts, but fees eat most of it.
Solution:
Use low-fee networks like BEP-20
Consolidate tokens into one larger amount
Consider using Binance Convert to swap to BNB or XRP before withdrawal
111. Binance Card (Visa) Declined During Payment
Issue:
Your Binance Card is declined at the store or online checkout.
Solution:
Ensure sufficient EUR/crypto balance in funding wallet
Some merchants block crypto cards
Check card status & limits under “Finance → Card”
112. Binance NFT Sale Rejected by Platform
Issue:
Your uploaded NFT was rejected or removed.
Solution:
Review Binance NFT content policy
Ensure no copyright violations or NSFW content
Appeal rejection via NFT support
113. Binance Staking Reward Lower Than Expected
Issue:
You expected a certain APR but received less.
Solution:
APR is dynamic based on total pool participation
Check reward distribution schedule
Choose “Locked Staking” for predictable rewards
114. Binance Peer-to-Peer Trade Frozen by Payment App
Issue:
Your bank or payment app flagged your P2P transaction.
Solution:
Use personal accounts (not business) for P2P
Avoid keywords like “crypto” in payment notes
Appeal to payment provider and use alternate method
115. Binance App Wallet Value Displays $0 Temporarily
Issue:
Your wallet shows 0 balance, but assets are safe.
Solution:
App glitch or network lag
Force-close app and reopen
Verify via Binance website or blockchain explorer
116. Binance Futures Leverage Reset Automatically
Issue:
Your set leverage (e.g., 50x) drops to lower value on its own.
Solution:
Binance adjusts leverage during high volatility
Check margin maintenance level
Use isolated mode instead of cross-margin for more control
117. Binance Bot Trading API Hit Rate Limit
Issue:
Your trading bot API exceeds Binance rate limit.
Solution:
Respect request limit (e.g., 1200 requests/min)
Implement back-off logic in code
Upgrade to VIP level for higher API limits
118. Binance WalletConnect QR Code Doesn’t Scan
Issue:
Can’t scan dApp QR code using Binance mobile app.
Solution:
Clear cache in dApp browser
Use alternative wallets like Trust Wallet for QR scan
Connect via WalletConnect desktop if needed
119. Binance Sent Funds to Wrong Chain (e.g., BSC vs ERC20)
Issue:
You sent USDT via BEP20 instead of ERC20 to external wallet.
Solution:
If self-wallet, add correct network to MetaMask/Trust Wallet
If CEX wallet, contact support immediately
Most platforms can recover but may charge a fee
120. Binance App Not Syncing with Device Clock
Issue:
Login or trades fail due to incorrect time sync.
Solution:
Enable “Automatic date/time” on phone settings
Clear Binance app data/cache
Reinstall if issue persists
121. Binance Launchpad Tokens Not Received After Sale
Issue:
You participate in a Launchpad but don’t see your tokens.
Solution:
Wait for distribution time (listed in Launchpad rules)
Check “Wallet → Earn → Launchpad”
Sometimes shows under “Pending” until officially released
122. Binance Auto-Debit for Earn Products Without Consent
Issue:
Funds from spot wallet moved automatically to savings.
Solution:
Turn off “Auto Transfer” under Earn settings
Check if you joined Flexible Savings auto-transfer by accident
123. Binance Doesn’t Support Certain Wallet Recovery
Issue:
You lost access to Binance Wallet (e.g., browser extension) with no seed.
Solution:
Binance cannot recover without seed phrase
Always back up 12/24-word phrase safely
Use recovery tools only if you have partial access
124. Binance Delayed Verification Due to Name Mismatch
Issue:
Your ID has different name order or spelling.
Solution:
Use passport as it’s more globally recognized
Add remarks in verification form
Contact support if mismatch is due to language/script issues
125. Binance Pay Merchant QR Not Working for Customers
Issue:
You set up Binance Pay QR but customers can’t pay.
Solution:
Ensure your account is merchant-verified
QR code must be generated dynamically per payment
Ask customer to update Binance app
126. Binance Locked Earn Ends But Funds Missing
Issue:
Locked staking ends, but assets not returned to spot wallet.
Solution:
It goes to Flexible Earn by default
Manually redeem it from “Earn → Flexible”
Turn off auto-subscribe after lock-up ends
127. Binance Not Accepting Your Country’s Tax ID
Issue:
Your TIN/NIC/SSN is rejected.
Solution:
Format must match international standards
Try another form of tax ID
Contact support and upload proof of citizenship
128. Binance API Trading Bot Flagged for Market Manipulation
Issue:
Frequent orders get flagged by Binance risk engine.
Solution:
Avoid placing and canceling hundreds of orders quickly
Use a cooldown strategy
Monitor trade behavior against bot abuse policy
129. Binance DeFi Liquidity Pool Not Showing Returns
Issue:
You added to a DeFi pool via Binance, but no income shown.
Solution:
Some rewards take up to 24–72 hours
Go to “Wallet → Earn → DeFi” to view details
APR may vary based on pool performance
130. Binance Tax Reporting Not Supported in Your Country
Issue:
No local tax integration available for your jurisdiction.
Solution:
Export transaction history CSV
Use tools like Koinly, ZenLedger, CoinTracker with manual country settings
Hire local tax advisor familiar with crypto
131. Binance Blockchain Bridge Transaction Fails
Issue:
A cross-chain bridge transfer between Binance Smart Chain (BSC) and Ethereum fails.
Solution:
Ensure both networks are supported in your wallet
Check for network congestion and retry after a few minutes
Verify that you’re using the correct chain for your asset
132. Binance Smart Chain Contract Not Verified
Issue:
The contract you interact with on Binance Smart Chain is not verified on BscScan.
Solution:
Only interact with verified contracts
Check for community reviews or audits
Avoid unverified tokens and scams
133. Binance Card Declines When Using Crypto for Transactions
Issue:
Your Binance Card is declined despite having enough funds.
Solution:
Ensure your card supports the specific type of cryptocurrency
Convert crypto to stablecoins like USDT before using
Check for Binance card network compatibility with merchants
134. Binance Liquidity Pool Performance Below Expectations
Issue:
Your LP token returns from Binance’s liquidity pool are much lower than expected.
Solution:
Understand impermanent loss and the risks of liquidity pools
Track your investment performance via Binance’s liquidity metrics
Consider switching to higher-yield pools or DeFi alternatives
135. Binance Multi-Signature Wallet Issues
Issue:
You have a Binance multi-signature wallet, but there’s a delay or issue with signatures being added.
Solution:
Ensure all multi-signers have access and confirm their signatures
Double-check the wallet settings and permissions
Contact Binance support if the delay persists
136. Binance Payment Requests Not Showing in Binance Pay
Issue:
Payment requests made through Binance Pay are not showing up for recipients.
Solution:
Ensure the recipient has Binance Pay activated
Confirm that the payment request is not pending
Use another communication method to confirm the payment request
137. Binance Smart Chain Gas Fees Not Calculating Correctly
Issue:
The gas fees on BSC appear to be inaccurate or too high for simple transactions.
Solution:
Use BscScan to check the current gas price
Make sure you’re using the correct network for your transaction
Try manually setting gas fees via your wallet if possible
138. Binance Staking Rewards Lower Than Advertised
Issue:
Your staking rewards are lower than the advertised APR.
Solution:
Rewards are subject to market fluctuations and network conditions
Ensure you're staking the correct token and amount
Use a fixed-lock staking plan to secure higher returns
139. Binance API Key Error: “Request Timeout”
Issue:
Your Binance API key is returning “request timeout” errors when trading with bots.
Solution:
Increase API timeout settings in your bot
Avoid excessive requests per minute (e.g., more than 1200 per minute)
Check if Binance API services are undergoing maintenance
140. Binance Global Account Restrictions Due to Compliance
Issue:
Your Binance account gets restricted due to compliance with local regulations.
Solution:
Review local laws regarding cryptocurrency and exchange use
Complete KYC (Know Your Customer) verification for higher withdrawal limits
Contact Binance customer support to clarify the restrictions
141. Binance Testnet API Not Returning Mock Data
Issue:
When testing bots on Binance testnet, no simulated trades are recorded.
Solution:
Use Binance’s official testnet API key
Ensure the environment is sandbox mode
Test using real testnet pairs like BTCUSDT with testnet tokens
142. Binance DeFi Wallet Not Syncing with BSC Network
Issue:
Tokens not showing in Binance DeFi wallet even after confirmed transaction.
Solution:
Add custom token manually
Make sure wallet is connected to the correct network (e.g., BSC vs ETH)
Use BscScan to verify tx and wallet state
143. Binance Smart Chain Node Latency / Downtime
Issue:
Running your own BSC node gives delayed block updates.
Solution:
Use official Binance RPCs or trusted third-party providers like Ankr
Monitor network latency and peer connections
Optimize node config (pruning, snapshot sync)
144. Binance NFT Upload Stuck in “Review” Stage
Issue:
Your NFT isn’t going live on the marketplace.
Solution:
Content may be under manual review
Check file size, format, and copyright rules
Contact NFT support with listing ID
145. Binance Auto-Invest Skips Schedule
Issue:
Your scheduled auto-invest plan misses the target time.
Solution:
Occurs due to market slippage or insufficient balance
Add buffer funds or reschedule to less busy time
Enable flexible plan (if available)
146. Binance Layer 2 Withdrawals Disabled (e.g., Arbitrum, Optimism)
Issue:
Can’t withdraw funds to Layer 2 network.
Solution:
Temporarily paused due to high congestion or upgrades
Try again later or use bridging service (e.g., Orbiter, Synapse)
Monitor Binance announcements
147. Binance DEX Orders Not Matching
Issue:
Order placed on Binance DEX remains open but not filled.
Solution:
Liquidity may be too low on selected pair
Use limit/market switch
Try on BNB or popular pairs
148. Binance WalletConnect Not Working with Certain dApps
Issue:
Can’t connect Binance wallet to specific DeFi platforms.
Solution:
Not all dApps support Binance WalletConnect
Use MetaMask or Trust Wallet with same address
Switch browser/device for compatibility
149. Binance Dev Tools Return “Signature Invalid”
Issue:
API request fails due to signature mismatch.
Solution:
Check that timestamp, query string, and secret key are formatted correctly
Use Binance’s signature generator for exact match
Make sure you're using HMAC SHA256
150. Binance Vault Funds Not Withdrawable Instantly
Issue:
You try to withdraw but face delay.
Solution:
Vault funds might be locked in products (Launchpool, Flexible Earn)
Need to redeem first
Withdraw once it appears in Spot Wallet
151. Binance Cloud White Label Users Face Feature Delay
Issue:
You run a Binance Cloud white-label exchange, but features like staking arrive late.
Solution:
Binance prioritizes main exchange first
Contact Binance Cloud support directly for roadmap updates
Build local liquidity while waiting
152. Binance KYC Verification Blocked in Specific Countries
Issue:
Users in some countries (e.g., sanctions-listed regions) cannot verify identity.
Solution:
Binance cannot override global legal restrictions
Use regulated local exchanges in your country
Always check Binance's supported countries list
153. Binance Launchpool Rewards Are Auto-Redeemed
Issue:
You don’t see rewards — they are already moved to Flexible Earn.
Solution:
Go to Earn > History > Launchpool
Use manual redeem if auto-subscribe is ON
Track rewards via reward history
154. Binance Earn Products Not Eligible for Some Tokens
Issue:
You have a token but it doesn’t appear in Earn options.
Solution:
Only selected tokens are eligible for staking or savings
Use DeFi staking options if supported
Watch Binance announcements for token promotions
155. Binance Referral Bonus Not Showing Up
Issue:
You referred friends but received no bonus.
Solution:
Bonus only applies if user completes qualifying trade
Check Referral > History
Ensure referral ID was properly used
156. Binance Does Not Support Token Migration (e.g., LUNA to LUNC)
Issue:
Old tokens become unsupported after chain migration.
Solution:
Swap before Binance delisting date
Withdraw tokens to DEX or wallet that supports migration
Monitor token-specific updates
157. Binance Regulatory Delay in Token Listing
Issue:
New coin/token you bought off-platform is not listed on Binance.
Solution:
Binance conducts strict compliance audits
Follow project’s roadmap and apply for listing
Use bridges or DEX until Binance lists it
158. Binance Wallet Multi-Chain Transfers Fail (e.g., BSC to ETH)
Issue:
Tokens stuck during multi-chain swaps.
Solution:
Use Binance Bridge 2.0 or trustless bridges
Check if token is supported cross-chain
Contact support with TxID & network details
159. Binance Crypto Loans Collateral Liquidation Confusion
Issue:
Loan repaid but collateral not released instantly.
Solution:
Some assets require manual release
Go to Crypto Loans > Orders > Repay
Wait 24h for processing if network is congested
160. Binance Account Temporarily Suspended After VPN Use
Issue:
Using VPN triggered security lock.
Solution:
Binance may temporarily flag your account for security
Disable VPN when accessing sensitive features
Contact support and verify your activity
161. Binance NFT Auction Timer Freezes or Skips
Issue:
Auction timer on NFT marketplace glitches or ends early.
Solution:
Use latest browser version
Refresh cache or use Binance app
Report the specific auction ID to Binance NFT support
162. NFT Metadata Not Updating on Binance Marketplace
Issue:
After minting/updating, your NFT shows old metadata.
Solution:
Clear browser cache
Wait for metadata cache to refresh (can take up to 24h)
Re-sync from your wallet if possible
163. DAO Voting Not Counting on Binance-Backed Governance
Issue:
Your governance token vote doesn’t show up in results.
Solution:
Ensure tokens are staked properly for voting eligibility
Use the correct snapshot proposal
Confirm wallet connection before voting
164. Binance Labs Application Gets Rejected Without Reason
Issue:
Your Web3 or DeFi project didn’t pass Binance Labs approval.
Solution:
Carefully review submission criteria
Ensure whitepaper and tokenomics are transparent
Try resubmitting with a revised proposal
165. Binance Web3 Wallet Disconnects from dApps
Issue:
Binance wallet disconnects while interacting with external dApps.
Solution:
Use trusted browsers (Chrome/Brave)
Update wallet extension or mobile app
Grant persistent connection permissions
166. Binance AI Portfolio Tracker Shows Incorrect Holdings
Issue:
AI dashboard misreports token quantities or price values.
Solution:
Manually refresh or re-link wallet
Use historical transaction logs for validation
Report errors to Binance Labs (AI division)
167. Binance Institutional Custody API Fails on Multi-Sign
Issue:
Multi-signature process fails during API request.
Solution:
Review signing threshold rules
Sync API keys with cold storage device
Use enterprise support access
168. Binance Pay Not Working with Cross-Border Payments
Issue:
Cross-border merchants decline Binance Pay despite being listed.
Solution:
Ensure merchant account is fully verified
Check geo-restrictions of currency used
Use crypto > fiat conversion before checkout
169. Binance ETH Restaking Not Enabled in Certain Countries
Issue:
Restaking ETH from Binance ETH2 product isn’t available.
Solution:
Depends on regional regulations
Wait until restaking is rolled out or use Lido/Frax onchain
Convert to ETH and use DeFi protocol outside Binance
170. Binance AI Chatbot Recommends Irrelevant Trades
Issue:
AI assistant gives unrelated trade suggestions.
Solution:
Check if portfolio sync is working
Update preferences and risk profile
Use manual filters instead of default AI mode
171. Binance Airdrops Not Credited Even After Announcement
Solution:
Check if you met snapshot criteria
Wait for distribution window
Look under "Distribution History" > Wallet
172. Binance P2P Escrow System Frozen Mid-Trade
Solution:
Contact Binance P2P support with order ID
Never release funds manually
Use in-app chat + report
173. Binance Launchpad Subscription Cancelled Automatically
Solution:
Happens if account balance drops before cutoff
Maintain margin above required level
Check timezone cutoffs
174. Binance Sub-Account Trading Disabled Unexpectedly
Solution:
Check parent account’s compliance status
Sub-accounts follow parent rules
Re-enable from Admin console
175. Binance OTC Portal Shows “Insufficient Liquidity”
Solution:
OTC only supports large trades
Try with smaller volume or at different time
Use negotiated OTC via account manager
176. Binance Account Flagged for “Unusual Login Location”
Solution:
Happens due to VPN or mobile network changes
Pass extra verification
Whitelist trusted devices
177. Binance Strategy Trading Bots Not Saving Settings
Solution:
Save bot config as a template
Make sure API sync is complete
Clear cache and re-open app
178. Binance “Convert” Feature Glitching / Delaying
Solution:
Temporary server issues
Try through spot market instead
Report delay with exact token pair
179. Binance Trade History Export Not Working
Solution:
Limited to 3 months by default
Use “Generate Custom Report” > Request CSV
May take 10–30 minutes
180. Binance Security Alerts Without Any Account Activity
Solution:
False positives from firewall/VPN triggers
Check “Security Logs”
Reset password + enable device management
181. Binance WalletConnect Session Expires Instantly
Solution:
Update mobile app
Avoid multitasking during dApp linking
Reinitiate from dApp side
182. Binance Card Declined Despite Sufficient Balance
Solution:
Some POS machines reject crypto-linked cards
Convert to fiat manually in advance
Try another merchant or country-specific limits
183. Binance Earn Portfolio APY Misleading or Outdated
Solution:
APY is estimated not fixed
Check “Flexible” vs “Locked” type
View past reward history to confirm real returns
184. Binance DeFi Yield Farm Assets Not Visible in Wallet
Solution:
Yield-farmed assets shown under “Earn > DeFi”
May require waiting one full cycle (e.g., 7 days)
Use blockchain explorer for token confirmation
185. Binance Account Freeze After Legal Inquiry
Solution:
Binance may temporarily freeze on law enforcement request
Contact compliance@binance.com with case ID
Cooperate and wait for full verification
186. Binance Bridged Assets Not Swappable
Solution:
Bridged tokens may lack liquidity pools
Withdraw and swap on external DEX (like PancakeSwap)
Monitor bridging logs
187. Binance Not Supporting Staking Withdrawal for Specific Tokens
Solution:
Some tokens need full lock period completion
Manual request via Binance support may be required
Use off-chain wallets for flexibility
188. Binance Liquidity Pool Contribution Not Generating Fees
Solution:
Low trading volume = fewer fees
Check pair’s historical APY
Switch to high-volume pools like BTC/USDT
189. Binance App Showing Different Balances Than Website
Solution:
Mobile app cache lag
Log out/in or refresh manually
Website shows most accurate view
190. Binance Legal Entity Verification Pending Too Long
Solution:
Submit all business docs in required format
Use enterprise portal for faster processing
Contact corporate account manager if assigned
201. Binance DEX Wallet Seed Phrase Recovery Fails
Issue:
Seed phrase accepted but wallet shows 0 balance.
Solution:
Confirm correct chain (e.g., BNB Beacon vs Smart Chain)
Try importing into Trust Wallet or MetaMask
Verify address on BscScan
202. Binance Gas Token Insufficient for On-Chain Transactions
Issue:
Can’t send tokens due to lack of gas token (e.g., BNB for BSC).
Solution:
Buy/transfer a small amount of native gas token (BNB, ETH)
Always keep minimum gas in each chain wallet
203. Binance API Key Gets Disabled Without Notification
Issue:
Bots fail due to expired or invalidated keys.
Solution:
Go to “API Management” > Check Key Status
Recreate new API with proper IP whitelist
Enable only required permissions
204. Binance Cross Margin Interest Keeps Compounding Unexpectedly
Issue:
Interest builds even when you're unaware of margin borrow.
Solution:
Turn OFF “Auto Borrow” in margin settings
Check PNL history
Repay borrowed funds immediately
205. Binance ETH-Gas Withdrawal Option Missing
Issue:
Can’t choose ETH gas fee level when withdrawing ETH.
Solution:
Binance uses fixed or dynamic gas fee
No manual option available – only speed varies
Use external wallet if you need gas control
206. Binance Asset Convert Shows “Min Amount Not Met”
Issue:
Trying to convert small amounts (dust).
Solution:
Use "Convert Small Balances to BNB" option
Binance has minimum thresholds per pair
Use manual spot trades if needed
207. Binance Sub-Wallets Can’t Transfer Certain Tokens
Issue:
Sub-accounts don’t support all tokens.
Solution:
Only major tokens available to sub-wallets
Transfer via parent account
Contact Binance Business Support for token addition
208. Binance NFT Withdrawals Stuck in “Processing”
Issue:
NFT withdrawal never completes.
Solution:
May take up to 24h
Ensure destination wallet supports that NFT standard
Contact support with NFT ID
209. Binance Card Usage Declined on Recurring Payments
Issue:
Monthly subscription services reject Binance Card.
Solution:
Many services block crypto-linked prepaid cards
Use Binance > Fiat wallet > transfer to traditional bank card
Try alternate payment method
210. Binance Loan Collateral Liquidated Even With Margin
Issue:
Loan collateral sold even with good margin levels.
Solution:
Check Loan-To-Value (LTV) ratio real-time
Market crash may auto-trigger liquidation
Use lower LTV and enable margin alerts
211. Binance Web3 Wallet Shows “Pending Sync” Indefinitely
Issue:
Wallet status stuck during sync with on-chain data.
Solution:
Close/reopen Binance App
Refresh wallet from node settings
Try syncing on desktop or WiFi
212. Binance ETH Staking Rewards Not Compounding
Issue:
Rewards remain static after multiple days.
Solution:
ETH staking on Binance is non-compounding by default
Withdraw and re-stake manually for compounding
Consider external options like Lido
213. Binance Token Listings Missing from Watchlist After Update
Issue:
Custom watchlist disappears after app update.
Solution:
Backup watchlist manually before updates
Re-add manually or wait for patch
Use web version for stable tracking
214. Binance Cross-Chain NFT Bridge Burns But Doesn’t Mint
Issue:
NFT leaves original chain but not delivered to new chain.
Solution:
Transaction stuck between bridge validators
Report with txID and NFT ID to Binance NFT Support
Refund possible with proof
215. Binance Earn Locked Products Auto-Renew Unexpectedly
Issue:
Product renews without user consent.
Solution:
Turn OFF “Auto-Subscribe” toggle when subscribing
Cancel before renewal date
Monitor Earn dashboard regularly
216. Binance App Face Verification Loops Without Ending
Issue:
Face verification starts but never completes.
Solution:
Use good lighting and remove glasses/headwear
Try switching to another device
Clear app cache
217. Binance Account Flagged for “Multiple Device Login” Even When Not Used Elsewhere
Issue:
Security alert with no user activity.
Solution:
Could be caused by cloud sync, VPN or emulators
Change password, enable device management
Use “Security Activity” to check details
218. Binance Launchpool Claim Shows 0 Even After Staking
Issue:
You staked but rewards are not visible.
Solution:
Launchpool rewards claimable after reward cycle ends
Check staking token, not wallet
Wait for reward distribution window
219. Binance Gift Card Invalid After Sending
Issue:
Recipient sees error on redeeming gift card.
Solution:
Ensure card not already redeemed
Reclaim and resend if possible
Contact support with card code
220. Binance Mobile Notifications Not Showing Critical Alerts
Issue:
No pop-ups for price alerts or login attempts.
Solution:
Enable notification permission in OS
Turn on in-app alerts under “Settings > Push Notifications”
Reinstall if issue persists
221. Binance TradingView Chart Doesn’t Sync With Orders
Issue:
Placed orders don’t show up on the TradingView chart.
Solution:
Use “Original” chart mode for live sync
Try browser version instead of app
Refresh trading pair
222. Binance Liquid Swap Shows 0 APY Despite Pool Activity
Issue:
Active pool but no yield shown.
Solution:
Some pools have zero-fee promotional periods
Select pool with recent volume
Switch to high-liquidity token pair (e.g., USDT-BUSD)
223. Binance “Login Timeout” Error Even With Fast Internet
Issue:
Login fails after PIN or 2FA.
Solution:
Clear app cache
Disable battery optimization
Update app and retry on Wi-Fi
224. Binance “Compliance Hold” During Fiat Withdrawal
Issue:
Fiat withdrawal stuck due to compliance check.
Solution:
Submit ID + address verification again
Wait 24–72h depending on region
Contact Binance fiat support
225. Binance Referral Code Not Working
Issue:
New users don’t get referral bonus.
Solution:
Code must be applied before account creation
Both users must complete KYC
Check if promo expired
226. Binance P2P Chat Disabled After Too Many Disputes
Issue:
Can’t communicate with buyer/seller.
Solution:
Appeal via Support > P2P Complaint
Avoid frequent cancellations
Build good trade reputation
227. Binance Futures Funding Rate Calculation Seems Incorrect
Issue:
Received less or more than expected.
Solution:
Funding rate changes every 8 hours
Use "Funding Rate History" page
Check if position was open at funding time
228. Binance Order Filled But Not Reflected in Balance
Issue:
Bought token but it’s not visible.
Solution:
May be credited under "Earn" or "Margin"
Check all wallets: Spot, Funding, Margin
Refresh and confirm txID
229. Binance Chart Disappears or Shows Blank Candles
Issue:
Trading chart not displaying data.
Solution:
Switch from Candles to Line and back
Clear browser or app cache
Disable “Dark Mode” temporarily
230. Binance Locked Staking Ends Early Without Consent
Issue:
Product closed before maturity date.
Solution:
May happen if product quota reached or maintenance
Contact support to re-assign or refund
Use flexible staking if concerned
231. Binance Institutional Account API Rate Limiting Errors
Issue:
API requests get blocked even under normal usage.
Solution:
Request rate limit upgrade from Binance API Support
Implement retry logic in your bot
Avoid burst requests — use queue
232. Binance L2 (Layer-2) Withdrawals Fail Due to Bridge Congestion
Issue:
Arbitrum/Optimism withdrawals pending or fail.
Solution:
Wait for congestion to clear (view status on L2scan)
Use official bridge explorer (e.g., bridge.arbitrum.io)
Try withdrawal again during low network activity
233. Binance NFT Airdrop Doesn’t Appear in Wallet
Issue:
Claimed NFT doesn’t show up.
Solution:
Check Binance NFT > “Collected”
Sometimes airdrops are delayed 72h
Refresh metadata in wallet
234. Binance Auto-Invest Shows Wrong Token Allocation
Issue:
Your recurring investment goes into wrong asset.
Solution:
Re-check plan setup
Cancel and create new one
Some tokens with similar names (e.g., USDC vs USDC.e on Avalanche)
235. Binance Account “Under Review” for More Than 7 Days
Issue:
No access, no update after compliance flag.
Solution:
Escalate via live chat > Type “Agent”
Provide full KYC, utility bill, and screenshots
Ask for review ID and timeline
236. Binance VIP Benefits (e.g., lower fees) Not Applied
Issue:
VIP tier showing incorrectly or no benefit.
Solution:
Check VIP Level page under “Dashboard”
Ensure 30-day trade volume meets requirement
Contact support with screenshots
237. Binance Portfolio Shows Incorrect Asset Value in Fiat
Issue:
Portfolio total doesn’t match wallet content.
Solution:
Price feed may be delayed or wrong
Switch fiat currency (e.g., USD > EUR > back)
Check if delisted tokens are affecting value
238. Binance Card Not Accepted for Some Online Purchases
Issue:
Payment failed despite balance.
Solution:
Some sites block crypto prepaid cards
Use Binance Pay or withdraw to real bank card
Check merchant MCC compatibility
239. Binance WalletConnect Login Fails With Mobile Wallet
Issue:
Scan code but nothing happens.
Solution:
Ensure WalletConnect v2 supported
Use Trust Wallet or MetaMask latest version
Avoid using VPN when connecting
240. Binance Auto-Convert of Deposits to BUSD Not Happening
Issue:
Deposits remain in USDC/USDP despite setting auto-convert.
Solution:
Auto-convert only applies to certain pairs & limits
Check if feature enabled in “Deposit Settings”
Try manual convert under Spot Wallet
241. Binance OTC (Over-the-Counter) Deal Rejected Without Reason
Issue:
Large OTC trade canceled by platform.
Solution:
Ensure account is verified to institutional level
Check liquidity limits and counterparties
Contact OTC desk via official email or form
242. Binance Launchpad Refund Delay Beyond Expected Date
Issue:
Didn’t receive refund after token not won.
Solution:
Refund may take up to 24–72h after sale ends
Confirm under “Earn > Launchpad > History”
Contact support if delay exceeds 3 days
243. Binance Convert Tool Shows “Insufficient Liquidity” Despite Balance
Issue:
Cannot convert small amounts of certain tokens.
Solution:
Use “Trade > Classic” for low-liquidity tokens
Convert in stages (e.g., 0.5 instead of 1.0)
Try at different time (more liquidity later)
244. Binance Earn Product Closed Early Due to “Risk Control”
Issue:
Locked product ended by platform without notice.
Solution:
Happens with newer or trial tokens
Capital refunded; check “Earn History”
Use only top-tier assets for stability
245. Binance Cross Margin Interest Charged Despite No Active Loan
Issue:
Account charged interest with no borrow.
Solution:
Even minimal negative balance incurs fees
Disable “Auto Borrow”
Transfer excess funds to Spot Wallet
246. Binance Sub-Account Cannot Access Certain Features
Issue:
Some services restricted on sub-accounts.
Solution:
Only master accounts can use Launchpad, P2P, etc.
Enable via “Sub-Account Settings”
Request permissions upgrade from Binance Business
247. Binance Pay Invoice Shows “Merchant Not Found”
Issue:
Customer unable to pay invoice.
Solution:
Merchant account may be suspended
Recreate invoice link
Ask merchant to check Pay profile status
248. Binance Testnet API Keys Not Working on Sandbox
Issue:
API returns error or forbidden access.
Solution:
Use testnet.binance.vision
Create API keys specifically for testnet
Check if IP whitelisting is disabled for sandbox
249. Binance “Spot Copy Trading” Profit Not Matching Trader Report
Issue:
Your PNL lower than master trader.
Solution:
Entry/exit timing mismatch causes slippage
Watch for token price spread
Verify copy delay settings
250. Binance “One-Click Sell to Fiat” Option Missing
Issue:
Can’t convert crypto to local currency directly.
Solution:
Feature only enabled in supported countries
Try P2P or withdraw via Binance Pay
Use “Sell > Third-Party Provider” option
These are the most common problems new users face while setting up their Binance accounts — and how to fix them. Understanding these steps will make your experience smoother and safer.